digital skills

The primary goal of many online businesses is to increase online sales. Regardless of whether you work for an e-commerce giant, or you’ve just set up an Etsy store and are looking to make your first sale,  you’ll soon learn that increasing sales through online channels is often easier said than done. 

Thankfully, there are a number of tried and tested ways you can make more online sales. What’s more, most of these techniques are fairly easy to implement. Whether you are trying to sell physical goods or are a service-based company, here are a few actionable ways to boost online sales : 

Understand Your Customer Base

The first thing you should do before thinking about the bottom line is to define your customer base through effective market research. Understanding your target market and their needs will help you tailor your negotiation strategies and pinpoint the right market channels. 

Ensure Your Sales Copy Is Honest

It is impossible to underestimate the importance of honest sales copy when it comes to a business’s reputation. Building trust in a brand should be a long-term aim for any business. Don’t make any claims that can’t be backed up, use honest, straightforward and digestible language to engage your audience throughout their sales journey. 

Streamline Your Product Offering

Many business owners are mistaken in believing that offering a larger range of products is the way to increase online sales. In most cases, more choice leads to greater indecision amongst the customers, resulting in lost sales. You should carefully consider the structure of your site in terms of product pages. Streamlining your product offerings or narrowing down categories will make life easier for the consumer in terms of finding what they are looking for, and will assist you in terms of sourcing and delivering items

Give the Consumer Multiple Payment Options

These days, shoppers have more choices than ever when it comes to paying for goods and services. Not everyone has a Mastercard, so offering a range of payment options will work in your favor. Beyond credit cards, popular payment methods now include Google Wallet, Apple Pay, and Wepay. Optimizing your sales platform to accommodate all of these may require effort, but you’ll be rewarded by increased sales and traffic. 

Don’t Forget to Optimize for Mobile

People spend more time on their smartphones these days, and mobile search has overtaken desktop search in terms of volume. If you don’t want to miss out on sales opportunities, it’s vital to have a site that is optimized for a mobile experience. You want to make it as easy as possible for mobile visitors to make a purchase. Depending on your site’s infrastructure, this may just mean a bit of an overhaul to the checkout process or setting up an entirely separate mobile site. In either case, optimizing your mobile infrastructure will assist in driving sales. 

The bottom line matters for the survival of any business regardless of its size. Whether you are an established operation, or just a start-up trying to get your enterprise off the ground, taking these tips on board will serve you well in driving online sales and helping your business thrive in this saturated marketplace. 

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